Reduce frequent, brief and disruptive absenteeism in the organisation
Facilitate the return to work after prolonged periods of absenteeism
Prevent absenteeism
Promote a constructive dialogue between direct supervisors and workers
Encouraging managers and supervisors throughout the organisation to take more responsibility (the problem of absenteeism is not just a matter for the HR department)
Objective
Raise awareness and train managers and supervisors about their role in addressing absenteeism
Master absenteeism-related discussion techniques through in-depth, practical training
Contribute to the consistent implementation of company-specific policies on absenteeism
How does it work?
This training course is held in groups of 8 to 10 participants and is completed in various stages.
Stage 1 – Intake
Intake interview with the company (HR manager, client).
Intake interview (via telephone) with each participant.
Stage 2 – Training. This stage consists of two parts:
Part 1: Providing practical insights regarding the problem of absenteeism, how to conduct return-to-work interviews, and communication tips and techniques. Part 1 can be completed in one full day or in half a day.
Part 2: Skills (1/2 day). In-depth practical exercises in small groups (4 or 5 participants) on the various types of return-to-work interviews, as well as the different styles and techniques available. These role-play exercises involve a professional actor and take place under the supervision of the instructor. Dividing the group from part 1 into two smaller groups and making the participants feel as secure and confident as possible minimises the threshold, maximises personal feedback and makes the participants feel comfortable throughout the session.
Stage 3 – Follow-up
Feedback includes key areas of focus for each participant. The individual plan of action drawn up by each participant can also be monitored by the company.
Participants receive a syllabus, highlighting various topics based on:
the philosophy and definitions set out by Certimed (formerly Mensura Absenteeism);
the experience of professional instructors;
available literature on absenteeism, discussion techniques, leadership, HR methods.
Key features
The training session offers a very practical approach and is not just a discourse.
The course is specifically designed to address the issues experienced by the group and by the participants individually, based on the information obtained during the in-depth intake interviews.
Result
The various techniques on how to conduct return-to-work interviews are carefully practiced. Participants will create their own plan of action.
Participants are consistently provided with insight into the problem of absenteeism among workers.