Contact and locations
Need help with something? Just ask! This page shows how you can contact us.
Are you a customer? If so, you can request, schedule or view a range of services in the MyMensura customer portal. Need to speak to someone in person, or would you like to book a consultation yourself as an employee? Please feel free to give us a call.
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How do I log into MyMensura?
Do you already have an account?
Go to mymensura.be and click on ‘aanmelden/se connecter’. Enter your email address and click on ‘continue’. Enter your email address again and your password. Click on ‘continue’.
Don’t yet have an account?
Go to mymensura.be and click on ‘nog geen account?/pas encore de compte?’ under the login button. Enter your organisation’s affiliation and company number. Then enter your details and follow the instructions you receive by email.
Note: if your organisation already has an account, the person who manages the company account must create an account for you.
How do I log into TeamFlows (Certimed)?
This video (in dutch) explains exactly how to log in.
If I quit a course early, do I still get a certificate?
No. If you quit, we cannot give you a certificate. This is because we cannot properly test your knowledge and skills.
I cannot attend a course. What do I do now?
A cancellation is only valid if you send it in writing to Mensura via learnconnect@mensura.be.
We charge the full cost of the course if you cancel less than 10 calendar days before the course starts. You must provide a valid medical certificate to cancel late without incurring additional costs.
How do I log into MyMensura?
Do you already have an account?
Go to mymensura.be and click on ‘aanmelden/se connecter’. Enter your email address and click on ‘continue’. Enter your email address again and your password. Click on ‘continue’.
Don’t yet have an account?
Go to mymensura.be and click on ‘nog geen account?/pas encore de compte?’ under the login button. Enter your organisation’s affiliation and company number. Then enter your details and follow the instructions you receive by email.
Note: if your organisation already has an account, the person who manages the company account must create an account for you.
How do I log into TeamFlows (Certimed)?
This video (in dutch) explains exactly how to log in.
If I quit a course early, do I still get a certificate?
No. If you quit, we cannot give you a certificate. This is because we cannot properly test your knowledge and skills.
I cannot attend a course. What do I do now?
A cancellation is only valid if you send it in writing to Mensura via learnconnect@mensura.be.
We charge the full cost of the course if you cancel less than 10 calendar days before the course starts. You must provide a valid medical certificate to cancel late without incurring additional costs.