Person of trust - basic level

icon In-class

  • Practical
  • 5 days (4 days in-class + 1 day online learning platform, incl. webinar of 1h)
  • €1,380.00 or 7.11 PU
  • French, Dutch, English
  • In-depth
  • Certificate valid in Belgium
  • Paid educational leave, Sme portfolio, Training cheques, Sector fund

The mental health of colleagues is increasingly under pressure. This basic training confidential counsellor equips you with methods to handle conflicts within your organisation and other situations with a psychosocial risk.

This training consists of:

  • Day 1  = 1 hour live webinar (via Microsoft Teams) from 09h00 - 10h00 with your trainer.
  • Day 2 – 5 = in-class sessions from 09h00 - 16h00 at the indicated location, full-day training.
  • 7 hours between days 1 and 5 to complete the various preparations on our learning platform.
    They can be done at your own pace, whenever you like.

What can you expect?

The modules help you recognise mental risks in the workplace.

The sessions combine e-learning with classroom. Via the Learn&Connect platform you learn the e-learnings to prepare for the lessons where you want. The platform is available on your desktop, laptop, tablet or smartphone.

Catering is provided and included in the price.


How is the programme structured?

You obtain the practical knowledge to react and act correctly in mentally challenging situations in the workplace. The training course guides you through the legal framework and you develop skills to help you recognise emerging mental problems with colleagues more quickly. The course is built up of modules around a number of themes spread over different sessions.

 

Legislation and policies

Preparation:

  • Legal framework
  • Video on psychosocial risks 
  • Information on psychosocial risk assessment  
  • Procedures: informal-formal
  • Useful literature

Introduction via Microsoft Teams:

  • Getting to know each other and the programme
  • Practical agreements
  • Explanation of assignment

Person of trust in practice, psychosocial topics and interview techniques

Preparation: 

  • Check to what extent your organisation complies with the legal obligations 
  • The informal and formal procedure 
  • Quiz: test your knowledge of the legislation 

Lesson: 

  • Person of trust in practice  
  • Procedures 
  • Conversation skills

Debriefings and interventions

Preparation: 

  • If necessary: refresh of procedures

Lesson: 

  • Debriefings
  • Psychosocial interventions  
  • Practical exercises  

Conflict management

Preparation: 

  • Test: what style of conflict do you have?

Lesson: 

  • Conflicts and mediation 
  • Practical exercises 

Suicide and suicide care, assignment presentation

Preparation: 

  • Self-care exercise to gain insight into what is important for you
  • Finish assignment

Lesson: 

  • Suicide 
  • Self-care 
  • Presentation of assignment
  • Completion and assessment  

Embed what you have learned

You will have access to some statements and situational examples via the Learn&Connect learning platform.

Assignment

At the end of the training course you complete an assignment. This way you establish the link between the training and concrete situations in the workplace. At the same time you ensure that your organisation complies with the law. The assignment is evaluated, but there is no exam.

The course was filled with interesting topics. The instructor was perfect for these topics and there was a good balance between theory and practical exercises." Tibo Vanmeerbeek Terumo BCT Europe

When and where do you want to follow the training course?

June '25

(Start) date
Next dates & time
Language
Location
Free spaces
26/06, 27/06, 25/08, 26/08

09:00-10:00

Nederlands
Ongoing

July '25

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August '25

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September '25

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October '25

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05/11, 12/11, 19/11, 26/11

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06/11, 13/11, 04/12, 11/12

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November '25

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06/11, 13/11, 20/11, 27/11

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Frans
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Frans
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14/11, 21/11, 28/11, 05/12

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Nederlands
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December '25

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