Conflict mediation
Mediation is an effective way to defuse a conflict at work. A psychosocial risk prevention advisor facilitates the process so that a solution can be reached that is acceptable to all parties.
Mediation can defuse a conflict. A psychosocial risk prevention advisor facilitates the discussions. As an employer, you will then receive a confidential report setting out the specific agreements that have been reached.
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Why choose conflict mediation?
- You can choose how we approach the mediation: individually or in a group (a three-way discussion).
- A psychosocial risk prevention advisor facilitates the discussions.
- As an employer, you will then receive a confidential report setting out the specific agreements reached during the mediation.
What is conflict mediation?
Mediation is a good way to defuse a conflict at work. A psychosocial risk prevention advisor facilitates the process, encourages open communication and helps reach a solution that is acceptable to all parties.
How does Mensura help in practice?
1. Preparatory meeting
We discuss the mediation approach together. We make clear agreements about feedback, reporting, follow-up and aftercare.
2. Mediation
Based on the preparatory meeting, we suggest the right approach. Shuttle mediation involves individual meetings with feedback to the parties involved. A three-way or plenary discussion starts with individual meetings, followed by a joint meeting facilitated by the mediator.
3. Confidential report
After the mediation, you will receive a document setting out what has been agreed. If this has been arranged with you as the client, we will also include feedback.
Nearly 1 in 10 employees have felt bullied in the past year.
Bullying turns the atmosphere at work sour and affects employees’ mental well-being. It can happen to anyone, although figures show that women (10.05%) and people who indicate ‘X’ (23.73%) are more likely to report bullying than men (8.48%).
Source: SONAR results
Frequently asked questions
What does the person of trust do in conflict situations?
The person of trust provides internal support and can also initiate and facilitate mediation. Need extra support? You can bring in Mensura to facilitate the mediation.
What kinds of conflict are eligible for mediation?
Mensura only supports mediation for work-related conflicts.
What happens if mediation is unsuccessful?
If this situation arises, the process can be continued through individual coaching.
What does the person of trust do in conflict situations?
The person of trust provides internal support and can also initiate and facilitate mediation. Need extra support? You can bring in Mensura to facilitate the mediation.
What kinds of conflict are eligible for mediation?
Mensura only supports mediation for work-related conflicts.
What happens if mediation is unsuccessful?
If this situation arises, the process can be continued through individual coaching.
Mensura helps you
Mensura offers a variety of products and services to boost well-being and health and safety in your organisation. From the legally required to the incredibly useful.