Conflict mediation
Mediation is an effective way to defuse a conflict at work. A psychosocial risk prevention advisor facilitates the process so that a solution can be reached that is acceptable to all parties.
Mediation can defuse a conflict. A psychosocial risk prevention advisor facilitates the discussions. As an employer, you will then receive a confidential report setting out the specific agreements that have been reached.
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Why choose conflict mediation?
- You can choose how we approach the mediation: individually or in a group (a three-way discussion).
- A psychosocial risk prevention advisor facilitates the discussions.
- As an employer, you will then receive a confidential report setting out the specific agreements reached during the mediation.
What is conflict mediation?
Mediation is a good way to defuse a conflict at work. A psychosocial risk prevention advisor facilitates the process, encourages open communication and helps reach a solution that is acceptable to all parties.
How does Mensura help in practice?
1. Preparatory meeting
We discuss the mediation approach together. We make clear agreements about feedback, reporting, follow-up and aftercare.
2. Mediation
Based on the preparatory meeting, we suggest the right approach. Shuttle mediation involves individual meetings with feedback to the parties involved. A three-way or plenary discussion starts with individual meetings, followed by a joint meeting facilitated by the mediator.
3. Confidential report
After the mediation, you will receive a document setting out what has been agreed. If this has been arranged with you as the client, we will also include feedback.
Nearly 1 in 10 employees have felt bullied in the past year.
Bullying turns the atmosphere at work sour and affects employees’ mental well-being. It can happen to anyone, although figures show that women (10.05%) and people who indicate ‘X’ (23.73%) are more likely to report bullying than men (8.48%).
Source: SONAR results