Stories from our clients

Wilms has been designing and manufacturing shutters, sunblinds and ventilation systems since 1975. Located in Kempen, Wilms is based on a vertical integration model. It takes care of the entire production process, from design to manufacturing and transport. “This ensures we can deliver comfort to our customers. But the comfort of our 160 employees is just as important,” says HR manager Tina Ermgodts.

In 2023, care organisation i-mens teamed up with Mensura and focused their full attention on reducing absenteeism. And with great success: thanks to experimental absenteeism conversations, the short-term absenteeism dropped by 11% to 4.46%. So employers really do play an essential role in the well-being of every employee. Read about our approach here.

De Kringwinkel Antwerpen automated its household goods sorting department. Fred and Steven, the project initiators, asked for Mensura’s advice on ergonomics. The other Kringwinkel employees were also closely involved.

IN-Z battles with high absence rates. A number of loose initiatives were unsuccessful, so the social service provider opted for a thorough absenteeism process. Communication lay at the heart of this process. By involving the management, team leaders and other colleagues in the story, HR expert Heidi generated sufficient ‘buy-in’ to get a good grip on the problem.

Nestlé implemented a major well-being plan in 2020. The Employee Assistance Program (EAP) constitutes one of its main priorities. With this programme, the food manufacturing concern supports the mental well-being of its employees, both at work and privately. Stéphanie, Veronique and Kris tell their story.

From culture and local history to gastronomy and sports, there are very few workplaces with such varied jobs as a tourism organisation. At Westtoer, the team is brimming with passion and drive. According to Mensura's psychosocial risk analysis, that’s a strong buffer against work stress. But some points for improvement also surfaced.

"We no longer shy away from the conversation about absenteeism," says Roland Daubies, prevention consultant at Arbeidskansen. The supported business had no welfare policy three years ago and struggled with excessively high absenteeism. Together with Mensura, they are taking a different approach today. The warm-professional approach has definitely hit the target.

Talking works. That was also the impression gained by Bart and Ann at Kruidvat. Absence is no longer a taboo in the branches at this well-known retailer, and that’s partly thanks to the individual coaching by Dana at Certimed. They discuss the specific impact achieved by the initiative.

The City of Diest really started to worry when Mensura’s analyses showed that absenteeism was excessive in some departments. That’s when all the stakeholders rallied behind a single goal: to raise the absenteeism threshold and facilitate the return to work. And they succeeded! Head of HR Riet Bulckens: “Fighting absenteeism is not a matter for HR alone.”

Kumpen is one of Belgium’s most innovative construction companies. With a key focus on large-scale construction projects both nationally and internationally, Kumpen manages residential, commercial and retail developments as well as infrastructure works such as road building and earth moving, upgrades of drainage systems, and tunnelling. To help ensure the health and safety of their workers – a prime concern during these high-risk operations – Kumpen relies on the services of Mensura, and has done so for decades.

At Alcon in Puurs, millions of Custom Paks (surgical kits containing eye lenses and medical devices for eye surgeons) roll off the conveyor belt every year. Given the amount of manual work involved, physical complaints are a real risk for employees. For this reason, ergonomic specialists Dorien and Ruth are no strangers on site at this global leader in eye care. Mensura experts help monitor the ergonomic health of Alcon employees, even during the development of a new production line.

Basic Fit’s mission? To get as many people as fit and healthy as possible. Things seem to be working given the exponential growth of the fitness chain in recent years. But what about the health of its own employees? We have been working intensively with Basic-Fit for several years now to optimise safety and well-being. What inroads have we made? One thing is certain: no pain, no gain!

Stress is a difficult problem to manage in many companies. Most often, by the time an employee visits the doctor with symptoms, the damage has already been done. But what if we could tackle stress before the effects begin to show? We tested BioRICS' innovative Mindstretch tool at transport company Trafuco.

As a global supplier of replacement parts and accessories for the material handling and industrial equipment industry, TVH is on a steady growth path. A brand new logistics facility will soon be added to the company’s headquarters, located in Waregem, Belgium. Providing an ergonomic work environment is high on the priority list. Together with Mensura, TVH designed a number of solutions, such as a height adjustable picking station.

At Würth Belux, manufacturer of assembly and fastening materials, the same problems often cropped up in the workplace: psychosocial issues, ergonomic issues, etc. These obstacles needed to be objectively identified and analysed to develop a concrete action plan. In cooperation with external service Mensura, a Health & Safety Journey was launched to support and implement the necessary positive change in a targeted way.

TUI is the Belgian market leader in the package holiday sector, selling to 2 million travellers a year. The tour operator’s strong position is partly due to the efforts of its physically and mentally healthy employees. TUI therefore actively promotes psychosocial and physical health in the workplace. This involves both executives and other employees and has achieved great results.

Sumitomo Bakelite staat bekend als internationale marktleider in fenolische chemieverbindingen, thermohardende materialen en hoogwaardige plastiekoplossingen. Voor de ontwikkeling, productie en sales van zijn producten heeft de chemiegigant ook een vestiging in Genk. Daar zijn zo’n 140 arbeiders en bedienden aan de slag in de nabijheid van allerhande chemicaliën. Om hen dag na dag in optimale, veilige werkomstandigheden te laten werken, rekent Sumitomo al jarenlang op Mensura.

The province of Limburg training facility (PLOT) for firefighters, police and paramedics, which is located in Genk, conducts up to 20,000 lessons and drills each year. To help protect instructors and trainees as much as possible against specific hazards, such as exposure to high concentrations of toxic substances, PLOT trusts and depends on Mensura’s expertise.

De Belgische moderetailer LolaLiza opende de afgelopen jaren tientallen nieuwe winkels. Om het welzijn en de veiligheid van de medewerkers te verzekeren, bouwde de onderneming samen met Mensura een preventiebeleid uit dat meegroeit met de organisatie. Alles start met een praktische checklist die de medewerkers zelf kunnen invullen.

In the home cleaning sector, absenteeism caused by the hard working conditions is commonplace. With the assistance of Mensura, Logi9 trained three of its home helps so that they would adopt ergonomic postures and gestures. Now, they are the ones sharing with their colleagues the ergonomic concepts and practices they have learnt. Slowly but surely, the approach is bearing fruit. Training attendance is gradually increasing. Ergonomics is a topic now being discussed. And some good practices are taking root. Feeling valued and recognised, the women workers are also becoming more self-confident.

In our hands and kitchens, Lantmännen’s specialty bakery products offer that delicious, mouth-watering aroma of freshly-baked bread with a delicate crackling crust. In the workshops where they are produced, the flour dust and noise are risks that need to be managed. To ensure effective protection of their workers’ health and wellbeing, Lantmännen Unibake Brussels relies on Mensura’s expertise.

Stricter laws, rising taxes and growing customer expectations are putting organisations under increasing pressure to reduce their environmental impacts. In order to demonstrate its commitment to sustainability, Belgian non-ferrous metals company Lamifil pulled out all the stops to achieve ISO 14001 environmental management certification. “With the help of Mensura, the certification process went smoothly”, says Frank Kloek, Production & EHS Manager at Lamifil.

Kind en Gezin is committed to the welfare of families. But what about paying attention to your own employees? “On our intranet there is a page with information about the importance of exercise, healthy eating and other welfare aspects,” says Annemie Boone. “But sharing that information without linking it to concrete actions is not enough. Because only if employees are motivated, they will do something with that information. That’s why we regularly stimulate them with an awareness-raising campaign.”

At the site of Strépy-Bracquegnies, JTEKT Torsen Europe, a branch of Japanese automotive supplier JTEKT, produces limited slip differentials used by many car manufacturers. On one of the assembly lines, workers often pointed out small ergonomic issues. JTEKT asked Mensura for help with this, with a requirement to maintain the line productivity level.

Part of the renowned Willemen Group, Franki Construct is active in civil and industrial engineering. It relies on a workforce of about 200 employees for the completion of construction projects. “In consultation with Mensura, we motivate them to maintain a healthy lifestyle,” says Franky Van den Berghe, prevention advisor at Franki Construct. “And our initiatives are welcomed with open arms.”

Carglass is the automotive glass repair and windscreen replacement expert. The company is committed to the health and well-being of its workers. In addition to ensuring the safety of chemical substances and monitoring vibrations and noise levels, Carglass is investing heavily in ergonomic solutions. Mensura has been assisting the car glass specialist with custom advice and recommendations.

Autogrill eating establishments are there for people on the move: at airports, railway stations and along motorways. At Brussels Airport, travellers can dine at the chain’s seafood restaurant Black Pearls, which was moved to a new location in the spring of 2015. To make the restaurant a success for guests and staff alike, the company decided to call on Mensura’s expertise in ergonomics.