Stories from our clients

From culture and local history to gastronomy and sports, there are very few workplaces with such varied jobs as a tourism organisation. At Westtoer, the team is brimming with passion and drive. According to Mensura's psychosocial risk analysis, that’s a strong buffer against work stress.

Stress is a difficult problem to manage in many companies. What if we could tackle stress before the effects begin to show? We tested BioRICS' innovative Mindstretch tool at transport company Trafuco.

For the development, production and sales of its products, Sumitomo also has a facility in Genk, where some 140 manual and white-collar workers do their jobs in the proximity of all kinds of chemicals. Sumitomo has relied on Mensura for many years to ensure they can work in optimal, safe working conditions day after day.

At Würth Belux, manufacturer of assembly and fastening materials, the same problems often cropped up in the workplace: psychosocial issues, ergonomic issues, etc. These obstacles needed to be objectively identified and analysed to develop a concrete action plan.

Wilms has been designing and manufacturing shutters, sunblinds and ventilation systems since 1975. Located in Kempen, Wilms is based on a vertical integration model. It takes care of the entire production process, from design to manufacturing and transport. “This ensures we can deliver comfort to our customers. But the comfort of our 160 employees is just as important,” says HR manager Tina Ermgodts.

De Kringwinkel Antwerpen automated its household goods sorting department. Fred and Steven, the project initiators, asked for Mensura’s advice on ergonomics. The other Kringwinkel employees were also closely involved.

As a global supplier of replacement parts and accessories for the material handling and industrial equipment industry, TVH is on a steady growth path. Providing an ergonomic work environment is high on the priority list. Together with Mensura, TVH designed a number of solutions, such as a height adjustable picking station.

Staff who feel good about themselves: TUI is actively promoting psychosocial and physical well-being in the workplace. This involves both executives and other employees and has achieved great results.

The province of Limburg training facility (PLOT) for firefighters, police and paramedics, which is located in Genk, conducts up to 20,000 lessons and drills each year. To help protect instructors and trainees as much as possible against specific hazards, such as exposure to high concentrations of toxic substances, PLOT trusts and depends on Mensura’s expertise.

Nestlé implemented a major well-being plan in 2020. The Employee Assistance Program (EAP) constitutes one of its main priorities. With this programme, the food manufacturing concern supports the mental well-being of its employees, both at work and privately.

In the production areas, flour dust and noise pose significant risks that must be controlled. To ensure effective protection of their workers’ health and wellbeing, Lantmännen relies on Mensura’s expertise.

Stricter laws, rising taxes and growing customer expectations are putting organisations under increasing pressure to reduce their environmental impacts. In order to demonstrate its commitment to sustainability, Belgian non-ferrous metals company Lamifil pulled out all the stops to achieve ISO 14001 environmental management certification. “With the help of Mensura, the certification process went smoothly”.

Talking works. That was also the impression gained by Bart and Ann at Kruidvat. Absence is no longer a taboo in the branches at this well-known retailer, and that’s partly thanks to the individual coaching by Dana at Certimed. They discuss the specific impact achieved by the initiative.

In the home cleaning sector, absenteeism caused by the hard working conditions is commonplace. With the assistance of Mensura, Logi9 trained three of its home helps so that they would adopt ergonomic postures and gestures.

De Belgische moderetailer LolaLiza opende de afgelopen jaren tientallen nieuwe winkels. Om het welzijn en de veiligheid van de medewerkers te verzekeren, bouwde de onderneming samen met Mensura een preventiebeleid uit dat meegroeit met de organisatie. Alles start met een praktische checklist die de medewerkers zelf kunnen invullen.

“On our intranet there is a page with information about the importance of exercise, healthy eating and other welfare aspects,” says Annemie Boone of Kind en Gezin. “But sharing that information without linking it to concrete actions is not enough. Because only if employees are motivated, they will do something with that information. That’s why we regularly stimulate them with an awareness-raising campaign.”

Franki Construct relies on a workforce of about 200 employees for the completion of construction projects. “In consultation with Mensura, we motivate them to maintain a healthy lifestyle,” says Franky Van den Berghe, prevention advisor at Franki Construct. “And our initiatives are welcomed with open arms.”

IN-Z battles with high absence rates. A number of loose initiatives were unsuccessful, so the social service provider opted for a thorough absenteeism process. Communication lay at the heart of this process. By involving the management, team leaders and other colleagues in the story, HR expert Heidi generated sufficient ‘buy-in’ to get a good grip on the problem.

JTEKT is a household name in the automotive sector. On one of the assembly lines, workers often pointed out small ergonomic issues.

At Alcon in Puurs, millions of Custom Paks roll off the conveyor belt every year. Given the amount of manual work involved, physical complaints are a real risk for employees. Mensura experts help monitor the ergonomic health of Alcon employees, even during the development of a new production line.

Autogrill eating establishments are there for people on the move. At Brussels Airport, travellers can dine at the chain’s seafood restaurant Black Pearls, which was moved to a new location in the spring of 2015. To make the restaurant a success for guests and staff alike, the company decided to call on Mensura’s expertise in ergonomics.

Basic Fit’s mission? To get as many people as fit and healthy as possible. But what about the health of its own employees? We have been working intensively with Basic-Fit for several years now to optimise safety and well-being.

Carglass is committed to the health and well-being of its workers. In addition to ensuring the safety of chemical substances and monitoring vibrations and noise levels, Carglass is investing heavily in ergonomic solutions. Mensura has been assisting the car glass specialist with custom advice and recommendations.

The City of Diest really started to worry when Mensura’s analyses showed that absenteeism was excessive in some departments. That’s when all the stakeholders rallied behind a single goal: to raise the absenteeism threshold and facilitate the return to work. And they succeeded!

Kumpen is one of Belgium’s most innovative construction companies, involved in large-scale construction projects both at home and abroad. To help ensure the health and safety of their workers – a prime concern during these high-risk operations – Kumpen relies on the services of Mensura, and has done so for decades.

In 2023, care organisation i-mens teamed up with Mensura and focused their full attention on reducing absenteeism. And with great success: thanks to experimental absenteeism conversations, the short-term absenteeism dropped by 11% to 4.46%.

"We no longer shy away from the conversation about absenteeism," says Roland Daubies, prevention consultant at Arbeidskansen. The supported business had no welfare policy three years ago and struggled with excessively high absenteeism. Together with Mensura, they are taking a different approach today. The warm-professional approach has definitely hit the target.