Teleworking vs office working – how to find the right balance as an employer?
As the debate on teleworking rages on, advocates and opponents continue to voice their views for and against. As an employer, you have to ask yourself: what is the best choice or ratio? A recent study by Ghent University offers employers key new insights.
Postdoctoral researcher Eline Moens conducted a survey of Flemish employees on their experiences of hybrid working over time (i.e. alternating between working in the office and teleworking). The results offer some interesting insights (Dutch info).
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Fifty-fifty: the perfecte mix
Teleworking has a positive impact on job satisfaction, work-life balance, professional development, and relationships between colleagues.
The reason? Teleworkers face less commuting and benefit from greater flexibility, all while having fewer but more meaningful interactions with supervisors and colleagues.
BUT – the peak hovers at around 50% telecommuting. The benefits are halved with any further teleworking beyond this point.
The benefit of teleworking: boosted efficiency and increased concentration
However, the optimal fifty-fifty ratio does not apply to every aspect of work. There is one significant exception, with both concentration and task efficiency peaking at 70% or more for teleworking.
Those working from home generally experience fewer unforeseen interruptions, whilst other interruptions to workflow can be better mitigated than in the office.
Increased teleworking = (slightly) reduced connection to employer
So, should we (continue to) make full use of teleworking? Not quite. There is a significant ‘but’. With increased teleworking, employees’ connection to their employer can become slightly eroded. This effect is limited, but still.
Office vs home: work environment, exercise, and nutrition
Ergonomic expert Katrien Devel highlights a few further significant insights based on Mensura data from our e-survey screen work of over 23,000 employees.
“Teleworkers are clearly more satisfied with their working environment than office workers (74% versus 64%). We are talking factors such as noise, lighting, and indoor climate. And that makes sense, as it is easier to tailor these aspects to your personal preference at home.”
When it comes to exercise and nutrition, teleworkers score lower (57% vs 52%). “Those working in the office tend to sit less and move more than those working from home. At home, you are more likely to work with greater concentration, usually while sitting down. What’s more, the proximity to the fridge or toilet is also usually greater at home than in the office. While this may seem fairly innocuous, it has been shown that staying sedentary for extended periods increases the risk of discomfort, illness, and even disability.”
What can you do as an employer?
- Re-evaluate your teleworking policy. Setting a fixed schedule may be too rigid to fully reap the benefits of both working in the office and teleworking. Let the ratio – where possible – depend on the work. Need more concentration? Put more emphasis on teleworking. Want to foster greater collaboration? Set your employees up for greater success at the office.
- Reassess your office layout. In the office – besides communicating and collaborating – you need to be able to concentrate. Vice versa, employers should equally support collaboration and communication for teleworkers.
- Encourage dynamic working. Throughout the day, it is important to alternate between sitting, standing, and moving around to prevent discomfort. What’s more, this also boosts productivity.
Mensura is here to help
- With our , you can carry out a risk assessment via an online questionnaire – also suitable for teleworkers. You will receive a clear report, along with recommended steps and advice.
- When (re)designing your office layout, it is best to take into account from the start. Need help? Our ergonomic experts are here to help.
How do you ensure the wellbeing of employees working from home or remotely? Our modular training programme covers several aspects of healthy and safe home/teleworking.
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Katrien Devel
Expert in ergonomics
Magic happens when you step outside your comfort zone. And that’s exactly what happened to me. After studying as a physiotherapist, I did various jobs. That’s until I caught the bug for ergonomics and came to work at Mensura as an ergonomist in 2017. I have presented courses on ergonomics in various sectors and also carried out ergonomics-related projects with clients. More recently, I have focused mainly on the risk analysis of people who work with display screens.
Magic happens when you step outside your comfort zone. And that’s exactly what happened to me. After studying as a physiotherapist, I did various jobs. That’s until I caught the bug for ergonomics and came to work at Mensura as an ergonomist in 2017. I have presented courses on ergonomics in various sectors and also carried out ergonomics-related projects with clients. More recently, I have focused mainly on the risk analysis of people who work with display screens.