Emergency response officer (first aid) - basic level with European certificate

Learn all about basic first aid and get your European certificate.

Emergency response officer (first aid) - basic level with European certificate
  • Practical
  • 2 days
  • €465.00 or 2.44 PU
  • Dutch, French, English
  • In-class, Tailor-made
  • In-depth
  • Certificate valid in Europe
  • SME portfolio, Training cheques, Sector fund

The basic course on first aid trains you to be a first aider. You receive theory and practical exercises. So you know what to do in case of an accident and can administer first aid correctly. After completing the course, you receive a European certificate.


Workplace accidents and work-related illnesses should be prevented as much as possible. But accidents can happen at any time. And when they do, it is important that a trained first aider, with the appropriate equipment, is able to administer first aid.

Every employer of 20 employees or more is obliged to have trained first aiders available. Mensura is authorised to organise this training and will provide you with a certificate that is valid in Belgium.

Certificate valid in Europe

This course provides you with a European certificate in 'Life-saving techniques'. Our experts are recognised by the European Resuscitation Council (ERC).

What do you learn?

You will learn the theory and practice of first aid. The tasks of a first aider are covered and you learn how to correctly evaluate an emergency situation. You will learn about such matters as how to administer first aid, recognise vital signs and syndromes, perform resuscitation, treat common injuries, and bandaging methods. You will be taught in small groups of no more than 8 people to optimise learning.

How is the programme structured?


The role of the first aider

Legislation and practical implications

Recording of incidents and actions

Demonstration of first aid equipment

General approach to emergency situations

Safety and hygiene

Monitoring of vital functions:

  • Consciousness
  • Respiration
  • Circulation

Alerting: notifying emergency services

Approach to victim(s) and further first aid

Practical exercise: step-by-step plan

Moving a victim in distress


Practical exercise: Rautek manoeuvre

The vital functions and clinical symptoms

Loss of consciousness

  • Fainting
  • Concussion
  • Stroke
  • Epilepsy
  • Diabetes
  • Carbon monoxide poisoning


  • Shortness of breath
  • Hyperventilation
  • Asthma
  • Asphyxiation


  • Angina
  • Heart attack

Practical exercises

  • Recovery position
  • Using an isothermal blanket


  • Hyperventilation
  • Suffocation – blows to the back – abdominal thrust
  • Heart attack

Basic resuscitation and AED

Basic resuscitation "30-2"

Use of an AED

Practical exercises

  • Resuscitation '30:2'
  • Using an Automatic External Defibrillator (AED)

Types of bleeding and shock

Basic resuscitation "30-2"

Use of an AED

Practical exercises

  • Resuscitation '30:2'
  • Using an Automatic External Defibrillator (AED)

Types of bleeding and shock

External bleeding

Internal and external bleeding


Practical exercise: compression bandage

Demonstration: nosebleed

Injuries to the locomotor system

Stiff muscles

Muscle cramp

Muscle strain





Spinal injuries

Practical exercises

  • Wrist bandage
  • Triangular bandage as a sling

Skin wounds



Puncture wounds



Blue nail


Insect bites

Tick bites

Practical exercises

  • Disinfecting a wound
  • Bandage on finger

Burns, electrocution and electrification

Skin burns

Chemical burns

Burning of the respiratory tract


Electrocution and electrification

Practical exercise: triangular bandage as a temporary cover

Injuries and incidents

Head injuries

Eye injuries





Demonstration: Flushing of eyes

Practical exercise: links

First aid certificate

After the course, you will receive the official first aid certificate recognised by the Federal Public Service Employment, Labour, and Social Dialogue (FPS WASO) and the European 'Life-saving techniques' refresher certificate recognised by the European Resuscitation Council (ERC).

This course is part of our Impact-offer


Those wishing to go deeper into a specific topic will find what they are looking for in our Impact training. We ensure a lasting impact using a mix of experience-based, social, and digital learning.

More info >


This basic course on first aid teaches you the theory and practice of first aid. As a certified first aider, you know how to administer first aid to victims of workplace accidents. Specifically, as a first aider, you can:

  • Provide first aid.
  • Support, protect and move a victim.
  • Get yourself to safety.
  • Resuscitate and use the Automatic Electrical Defibrillator (AED).
  • Provide Basic Life Support (BLS) including checking the victim, chest compressions, breathing, putting the victim into the recovery position.
  • Assist with unconsciousness.
  • Recognise and treat burns and skin wounds
  • Treat (nose) bleeding.
  • Intervene in case of choking and hyperventilation.
  • Intervene in case of poisoning.
  • Recognise and treat neck, spine, brain and eye injuries, and injuries to bones, muscles and joints.
  • Provide assistance in case of stroke and heart attack.
  • Know and apply different bandaging techniques.

We work with continuous evaluation during the training. After the course, you will receive the official first aid certificate recognised by the Federal Public Service Employment, Labour, and Social Dialogue (FPS WASO) and the European 'Life-saving techniques' certificate recognised by the European Resuscitation Council (ERC).

Compulsory refresher courses

The Social Welfare Act requires an annual refresher course for certified first aiders. Our 'Refresher training emergency response officer (first aid) - European certificate' course will refresh your knowledge and skills and keep you up to date with new techniques. Moreover, your European first aid certificate remains valid thanks to this refresher course.

For whom?

This course is for anyone who want to learn the basics of first aid at work and obtain a European certificate. Recommended for international organisations.

What does the law say?

Legally, as an employer of 20 employees or more, you must have trained first aiders to provide first aid in case of accidents at work or health problems in the workplace.

The number of first aiders depends on company size, on the one hand, and the risks faced by employees, on the other. Based on these criteria, companies are divided into 4 categories: A, B, C and D. More info? Take a look at the site of the FPS WASO.

Care providers must have a certificate from a recognised training centre. Mensura is listed by the Federal Public Service on Employment, Labour and Social Dialogue (FPS WASO) as a training institution that may provide this basic course on first aid.

The European 'life-saving techniques' certificate may also be useful for international companies. You will also receive this certificate after completing this training thanks to our experts recognised by the European Resuscitation Council.


The price depends on how you follow the training.

If your organisation is affiliated with Mensura External Service for Prevention and Protection at Work (ESPPW) and you have prevention units, you can pay with these as long as your balance is sufficient.

A digital course with e-learning on the ERC platform is included in the price.


  • Training courses can be held in the evening or at the weekend for an additional fee.

Interest in options can be indicated in the quotation form.

Subsidies and financing options

We qualify for all kinds of subsidies and financing options because we are certified by many government agencies and sector funds.

  • SME-Portfolio. Use these certification numbers in your request: 
    • members of Mensura External Department for Prevention for Prevention and Protection: Mensura EDPB - DV.O105072 
    • non-members: Mensura CONSULT - DV.O101943 
  • Training vouchers 
  • Sector fund
    • Alimento
    • Constructiv
    • Sectoral Training Fund Service Cheques

Frequently Asked Questions

What is the difference between an initiation, a refresher course, and a basic course?

An initiation is an awareness training for all staff in your company. This ensures everyone reacts appropriately in the event of an accident. You do not receive an official certificate.

After a basic course, you receive a certificate and are then a first aider in your company. You retain that certificate on completion of the mandatory annual refresher course.

How many first aiders are needed in my organisation?

This is determined by the risk analysis. You can find a recommendation per sector here.

Is something unclear? Then contact your external Mensura prevention adviser.

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