Dealing with aggression

    Recognise aggressive situations faster. Reduce or limit the psychosocial burden on your employees following incidents of aggression in the workplace. Your employees feel more supported by the organisation in carrying out risky work. Offer a healthy and safe working environment to all employees.

    On this page:

    Why?

    Enable workers to adequately deal with incidents of aggression.

    Reduce or limit the psychosocial burden on your employees following incidents of aggression in the workplace.

    What do you learn?

    • Interactive training course

    • The first part of the course focuses on establishing a standard reference framework to allow employees to effectively and efficiently deal with aggressive behaviour

    • The second part consists of practical exercises that can be modified to a company-specific context. This part focuses on learning to de-escalate aggressive behaviour through communication skills.

    Result?

    • Employees are better equipped to de-escalate aggressive behaviour

    • Workers feel more supported and motivated, which will increase productivity levels

    Price

    The price depends on the way you follow the course.

    If your organisation is affiliated with Mensura External Service for Prevention and Protection at Work (ESPPW) and you have prevention units, you can pay with these as long as your balance is sufficient.

    Subsidies

    We qualify for all kinds of subsidies and financing options because we are certified by many government agencies and sector funds.

    • SME portfolio (Flanders). Use these recognition numbers in your application:

      • members of Mensura External Service for Prevention and Protection: Mensura EDPB - DV.O105072

      • non-members: Mensura CONSULT - DV.O101943

    • Training vouchers

    • Sector fundings

      • Alimento

      • Constructiv

    Also check out the general frequently asked questions, including on certification and payments >