Preventing burnout

A lot is said and written about burnout. Despite this, there are different definitions of what the condition actually is. One constant element is the link with the work environment. Work is rarely the only cause, though: factors in private life also play a role, such as hobbies or family.

How do you spot the symptoms of burnout?

A person suffering from burnout:

• has been ‘running on empty’ for too long and is emotionally and physically exhausted

• displays reduced engagement and motivation and more distance from work or from customers and colleagues

• has a sense of professional failure and doubts the usefulness of their work

• has difficulty concentrating and makes more mistakes

• often has various physical complaints such as fatigue or aching neck, back or muscles.

Burnout and depression should not be confused. Though the symptoms seem similar, they are two different conditions.

How do you tackle burnout as an employer?

At the same time, it’s important to focus on raising awareness. Inform employees about the possibility of requesting a meeting with the occupational physician, health and safety advisor or person of trust.

Making employees self-reliant is essential. For example, a training course for employees in spotting the signs of problematic stress or burnout in themselves will help them to take action swiftly and seek help if necessary. Training in increasing resilience adds to employees’ mental toughness. Stress awareness training for managers is also essential, so that they will learn to recognise, discuss and prevent stress in employees.