Véronique Willems

Mental wellbeing expert

What you give your attention to grows. In other words, a listening ear is invaluable. I experienced this as a volunteer at the Tele-Onthaal organisation and still apply it every day in my job as a psychosocial prevention advisor at Mensura. In my free time, I enjoy travelling, taking photographs, walking and playing tennis.

Expertise

I focus on the prevention of psychosocial risks at work and the individual guidance of employees who are experiencing difficulties. I prefer one-on-one guidance, including for people who are dealing with stress and burnout in the workplace.

I try to guide them effectively and empathetically through the various stages of the process – from (possible) absence to sustainable reintegration into the workplace. In doing so, I continuously seek workable solutions that support all parties involved.

Organisations are increasingly faced with daily changes. That is why Mensura has set up a “Change” working group, of which I am an active member. Within “Change”, I design workshops and training courses for organisations, managers and employees. More specifically, these focus on dealing with the emotional impact of organisational change.

During the COVID-19 pandemic, I offered psychosocial support to healthcare providers. Conducting follow-up interviews after traumatic incidents is one of my areas of expertise.

Finally, I also have a role as a customer coordinator. Together with Mensura's multidisciplinary team, I assist a number of large customers in shaping the overall prevention and well-being policy of organisations.

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