Individual advice on physical complaints

Our ergonomists do not only examine complaints, but also workload, lifestyle, exercise, and psychosocial factors.

Get individual advice on physical complaints

The advice prevents complaints and improves your employees’ work posture and habits, resulting in reduced absenteeism. 

Request more information.

Request individual advice

Why choose individual advice on physical complaints?

  • Physical complaints are a frequent cause of absenteeism. Fast, personalized guidance really makes a difference.
  • With individual advice from Mensura, you can improve your employee’s physical health, prevent long-term absence and support a smooth, sustainable reintegration process.
  • Suitable for any sector and at any time: on a preventive basis, in the event of a physical complaint or after an absence.

What is individual advice on physical complaints? 

Your employees receive personal guidance from our experienced ergonomists. As well as their actual complaints, the broader context is also considered: workload, lifestyle, exercise, psychosocial factors and so on. This means that your employees receive advice that really works – tailored to both the individual and the workplace. 

How does Mensura help in practice? 

  • Intake interview with your employee, possibly with input from the manager, HR or occupational physician 

  • Analysis of physical health and relevant factors such as posture, exercise, lifestyle, stress and work environment 

  • Ergonomic evaluation of work methods 

  • Personal action plan with realistic and useful recommendations 

Possible interventions (depending on the situation): 

  • On-the-job coaching in ergonomics and work methods 

  • Advice on ergonomic aids and how to use them properly 

  • Practical adjustments to tTimely intervention in the workplace reduces the risk of long-term absence by 60%. 

  • A better understanding of complaints and physical resilience 

  • Encouraging postural variation  and movement 

  • Teaching exercises: routine, warm-up and cool down 


80%

No fewer than 80% of Belgian employees experienced physical complaints due to their work in 2024. 

Source: Federal Public Service Employment, Labour and Social Dialogue 

Frequently asked questions

Can we also use this advice for reintegration after a long absence?

Definitely. Advice can be provided to support a sustainable return to work, taking account of your employee’s physical resilience. 

Is the workstation’s risk assessment taken into account?

Yes, our experts take existing risk assessments into account and supplement them with observations and personal feedback. These insights may also contribute to broader preventive measures. 

What are the arrangements for communication with HR during the process?

If you wish, we can involve HR in the intake interview or the feedback on general recommendations – but always in a way that takes account of your employee’s privacy. 

Do I have to share medical information?

No, the advice is not a medical consultation. We focus on ergonomics and physical health. Everything you share remains confidential and will only be used to improve the support you are given. 

Can I also get this advice if I don’t yet have any symptoms?

Certainly. Preventive advice will help to avoid physycal complaints and improve work posture and habits. The results is less absenteeism and more productive employees. 

60%

Timely intervention in the workplace reduces the risk of long-term absence by 60%.

Source: KCE – Belgian Healthcare Knowledge Centre  

Get individual advice on physical complaints

The advice prevents complaints and improves your employees’ work posture and habits, resulting in reduced absenteeism. 

Request more information