Dealing with aggression

Enable workers to adequately deal with incidents of aggression.

Dealing with aggression
  • Practical
  • In consultation
  • Price on request
  • Dutch, French, English
  • Tailor-made
  • Practical
  • SME portfolio, Training cheques, Sector fund

Recognise aggressive situations faster. Reduce or limit the psychosocial burden on your employees following incidents of aggression in the workplace. Your employees feel more supported by the organisation in carrying out risky work. Offer a healthy and safe working environment to all employees.


Enable workers to adequately deal with incidents of aggression.

What do you learn?

  • Interactive training course
  • The first part of the course focuses on establishing a standard reference framework to allow employees to effectively and efficiently deal with aggressive behaviour
  • The second part consists of practical exercises that can be modified to a company-specific context. This part focuses on learning to de-escalate aggressive behaviour through communication skills.

This course is part of our Interact offer


Talk to an expert, share your experiences and learn from each other. Learning is a social event. You learn to apply basic knowledge in practice, both online and in the classroom.

All about Interact >


  • Employees are better equipped to de-escalate aggressive behaviour
  • Workers feel more supported and motivated, which will increase productivity levels


The price depends on the way you follow the course.

If your organisation is affiliated with Mensura External Service for Prevention and Protection at Work (ESPPW) and you have prevention units, you can pay with these as long as your balance is sufficient. 

Subsidies and financing options

We qualify for all kinds of subsidies and financing options because we are certified by many government agencies and sector funds.

    • SME portfolio (Flanders). Use these recognition numbers in your application:
      • members of Mensura External Service for Prevention and Protection: Mensura EDPB - DV.O105072
      • non-members: Mensura CONSULT - DV.O101943
    • Training vouchers
    • Sector fundings
      • Alimento
      • Constructiv

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